DeepSoft provides digital software and professional services to business customers. We do not sell or ship physical goods.
Software subscriptions
Access to a hosted DeepSoft platform is delivered electronically after the applicable order form is accepted and onboarding requirements are complete. Account invitations and access instructions are sent to the business contacts named by the customer.
Implementation and migration
Implementation, configuration, training and data migration are delivered according to the milestones, dependencies and target dates in the signed proposal or statement of work. A typical first go-live is planned for approximately six weeks after kickoff, but the binding schedule is the one stated in the customer’s agreement.
Custom software projects
Custom deliverables are provided in the agreed staging or production environment and accepted under the process defined in the statement of work. Source code and technical documentation are transferred where the signed agreement includes those deliverables.
Delays and customer dependencies
Delivery dates depend on timely access to required systems, data, feedback and decision-makers. If a dependency changes, DeepSoft provides an updated schedule in writing.
Questions about delivery
Contact contact@deepsoft.site or call +49 2203 9095676. DeepSoft, Brüsseler Str. 6, 51149 Köln, Germany.